Need to return a product?
Click here to view our returns policy first.
Call us: 1-800-393-6434 during business hours: 6am – 8pm M-F, and 10am-4pm Saturday, MST
Email us: orders@thermoworks.com

Have a product not working properly that might need a repair or service?
Call us for help: 1-800-393-6434 during business hours: 6am – 8pm M-F, and 10am-4pm Saturday, MST
Request a return authorization: techsupport@thermoworks.com

Want to follow up on the status of your return/repair?
Call us: 1-800-393-6434 during business hours: 6am – 8pm M-F, and 10am-4pm Saturday, MST
Email us: techsupport@thermoworks.com (include your case number for expediency)

Need to have a product re-calibrated?
Call us: 1-800-393-6434 during business hours: 6am – 8pm M-F, and 10am-4pm Saturday, MST
Email us: calibration@thermoworks.com