ThermoWorks’ Response to COVID-19
ThermoWorks supplies essential businesses and agencies in agriculture, food processing, distribution, grocery, food service, health care and pharmaceuticals where the supply chain is dependent on precise temperature measurement for product safety and the control of pathogens. Additionally, we supply firms that provide critical services in equipment maintenance, manufacturing, research, transportation and construction.
Under Federal Guidelines ThermoWorks is considered an Essential Business.
ThermoWorks is taking measures to continue serving customers. We are answering calls, emails, providing technical support and we are still shipping most orders within hours of receiving them. The ThermoWorks Accredited Calibration Lab continues to provide critical services.
Our warehouse and headquarters in Utah and our factories have all implemented social-distancing policies, remote-working where possible, illness screening, and extra sanitary measures to promote the safety of our employees and our customers.
We are monitoring our factories and production status on a daily basis. Although demand for many of our products is up, we currently believe that most orders will continue to ship from stock. Finished-goods inventory is strong, and we don’t currently anticipate interruptions with a few exceptions:
There is a worldwide shortage of infrared sensors (thermopiles) due to increased demand for infrared thermometers as screening tools in combating the pandemic. There is increased demand for our infrared instruments in controlling pathogens in the food production, transportation and food service sectors. We are working hard to increase production and inventory.
We will fill orders in the order received and will do our best to fill back-orders as promptly as we possibly can. It would be prudent to order in anticipation and expect delays for out-of-stock items. We will do our best to post reliable availability dates.
Cleansing and Probe Wipes
Demand for these products is very brisk. We currently have stock on some wipes and are doing what we can to replenish exhausted inventory. We recommend ordering as soon as possible. Expect delays for backorders. We will do our best to post reliable availability dates.