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ThermoWorks’ Response to COVID-19

Updated 9/10/2020

ThermoWorks supplies essential businesses and agencies in agriculture, food processing, distribution, grocery, food service, health care and pharmaceuticals where the supply chain is dependent on precise temperature measurement for product safety and the control of pathogens. Additionally, we supply firms that provide critical services in equipment maintenance, manufacturing, research, transportation and construction.

Under Federal Guidelines ThermoWorks is considered an Essential Business.

ThermoWorks is taking measures to continue serving customers. We are answering calls, emails, providing technical support and we are still shipping most orders within hours of receiving them. The ThermoWorks Accredited Calibration Lab continues to provide critical services.

Our warehouse and headquarters in American Fork, Utah and our factories have all implemented social-distancing policies, masks, remote-working where possible, illness screening, and extra sanitary measures to promote the safety of our employees and our customers.

The Retail Shop at our HQ in American Fork is open to visitors who will wear a mask and submit to a temperature screening.

Supply Interruptions

We are monitoring our factories and production status on a daily basis. Although demand for many of our products is up, we currently believe that most orders will continue to ship from stock. Finished-goods inventory is strong, and we don’t currently anticipate interruptions with a few exceptions:

Infrared Thermometers

While there were early worldwide shortages of infrared sensors, current supply is near normal once again and we are shipping all units from stock.

FDA Listed Device Now Shipping

ThermoWorks WAND No Touch Digital Thermometer, and WAND Blue Bluetooth® Enabled Forehead Thermometer, our new FDA-Cleared Class II Thermometers for taking human temperatures, are now shipping with significant volume in-stock.

Cleansing and Probe Wipes

Demand for these products is very brisk. We currently have stock on all wipes and are doing what we can to keep inventory replenished. We recommend ordering as soon as possible.