Warning regarding ThermoWorks products at Amazon, eBay and other sites More info
The lowest internet prices for ThermoWorks products are available at thermoworks.com and through special offers received by subscribers to ThermoWorks emails.
Amazon, eBay, walmart.com, sears.com and their sellers are NOT Authorized Dealers. There are unscrupulous sellers at those sites who have purchased ThermoWorks products at retail prices and are then re-selling them at significantly elevated prices, sometimes 2 to 4 times the Authorized List Price. After receiving numerous complaints from customers who were victimized by those listings, we felt it was important to do what we could to warn unsuspecting consumers.
Furthermore, we have received a growing number of complaints that such sellers are offering counterfeit, copycat, stolen units, and "Open-Box" units as authentic NEW ThermoWorks products. Thus, from January 1st of 2016, technical support and warranty coverage are only available on ThermoWorks products that are purchased direct from ThermoWorks or from ThermoWorks' Authorized Dealers. In this way we know the consumer is fully protected and we can protect our reputation for treating customers fairly. Extended Info
I use this to test every high temp dish machine in the county. It works great, and is a lot more accurate than the stem thermometers and stickers. Restaurant owners and other health inspector's are impressed with this device. One problem I have had is the battery cover has come off slightly, so maybe the heat or something is getting to it. Might be something that ThermoWorks will need to look into soon.
We're so glad to hear that you're enjoying your DishTemp and that it' working well for you! We are concerned to hear that you're having issues with the battery cover. Our Technical Support team will get hold of you right away so we can help you with it.