Contact Us
ThermoWorks
741 E. Utah Valley Dr.
American Fork, UT 84003
Toll Free: 800-393-6434
Phone: 801-756-7705
Fax: 801-756-8948
Office Hours: Monday–Friday, 6:00 a.m. to 7:00 p.m.; Saturday, 8:00 a.m. to 5:00 p.m.; Mountain Time
Retail Store Hours: Monday–Friday, 8:00 a.m. to 5:00 p.m.; Mountain Time
Chat hours: Monday–Friday, 8:00 a.m. to 5:00 p.m.; Mountain Time
Phones are not answered outside those hours or on U.S. Holidays, though you may leave a message.
Email messages are typically answered within an hour during our regular office hours.
CUSTOMER CARE
Any of these people can help you with an order or a product selection.

Customer Care Manager

Customer Care, Culinary Specialist

Customer Care, BBQ Specialist

Customer Care, BBQ Specialist

Customer Care

Customer Care

Customer Care

Customer Care

Customer Care

Customer Care

Customer Care

Corporate Receptionist
COMMERCIAL SALES
INSIDE SALES

Inside Sales Manager

Sales & Trade Show Coordinator

Commercial Sales

Commercial Sales

Commercial Sales Engineer

Commercial Sales

Commercial Sales

Commercial Sales
KEY ACCOUNTS
TECHNICAL SUPPORT

Technical Support Manager

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support, BBQ Specialist

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support

Technical Support
CALIBRATION SERVICES
WAREHOUSE
We think it's a good idea you see who packs your orders.

Warehouse Manager

Assistant Warehouse Manager

Receiving Supervisor

Shift Lead

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment

Fulfillment
MARKETING

VP of Marketing

Director of Marketing

Marketing & Graphic Design

eCommerce

Culinary Editor

Influence Marketing

Commercial Marketing

Copywriter

Videographer/Photographer

Email Specialist/Designer

Social Media and Community Manager

Graphic Designer
PRODUCT DEVELOPMENT
ACCOUNTING/PURCHASING
ADMINISTRATIVE

Executive VP
Sales & Marketing

Executive VP
Finance & Operations

Senior Director of Human Resources

Director of Quality

Jr. NetSuite Developer

Director of Customer Satisfaction and Training

Customer Satisfaction Specialist

Customer Satisfaction Specialist

Facilities Maintenance Tech

Assistant to the CEO

President & CEO