Overall rating: 4.2551723 / 5 from 870 reviews.
AI Generated Review Summary
The RFX GATEWAY™ system is praised for its reliable connection and functionality, though opinions on readings and app usability vary. Customers appreciate its performance and ability to connect multiple probes, but some find the readings inaccurate and the app lacking in support.
Summary topics
- Thermometer Performance: 6%
- Connection Reliability: 8%
- System Functionality: 6%
- Reading Accuracy: 6%
- App Usability: 8%
Review topics: ["results","quality","size","spot","improvement","weather","value","difference","package","packaging","shipping","issues","connection","battery","setup","looks","customer service","support","performance","cover","hardware","wires","interface","feel","design","instructions","display","price","service","wifi"].
Review highlights
- "I love using the app, telling me everything I need to know for successful moist and delicious meat." —
- "This remote reading, wireless thermometer is great. . . once you get it working." —
- "App is solid, the receiver connects and sends temp readings quickly." —
Reviews
RFX Wireless Probe is great
"Recently purchased the RFX Wireless Probe Starter Kit. I have cooked fish twice using the probes. The RFX is easy to set up and allows me to set temps in the app to alert me when I have different sizes of fish, yet allowing each to cook to the perfect temp. The RFX range and signal strength is excellent. I can monitor the cooking temps with my fish on the grill while I am in the kitchen getting the rest of the meal ready."
I ruined a probe. . . they replaced it!
"I love RFX! No doubt about it. Works great, BUT the probes have one issue - don't expose them to too high of a temperature! I ruined a probe by (thoughtlessly) trying to use it in hot oil. The wired probe is fine, but the overheat kills the electronics. So only use the probe inserted into meat TO THE LINE. Now a plug for Thermoworks. Once we figured out what happened, they offered to replace the probe at a generous discount. Go Thermoworks!"
Perfect Tri Top
"Completed my first cook with the RFX, everything turned out great. I was very impressed by the accuracy and reliability of the system. I've only used it twice so far but everything worked perfectly. Wired probes are always a bit of a hassle, especially if you have multiple pieces of meat grilling at the same time. The wireless probes make it to look easier to maneuver things around on the grill without the worry over crossing lines. The app is a bit dated if I'm being honest. This is definitely the weakest point of the whole system. That said, it worked give, though it could be quite a bit more user friendly."
Wireless probe on RFX
"Hi, i have a wireless probe my wife got me at Christmas and i did a low and slow cook with a maximum temperature of 300F in my pellet grill. There were two probes in the meat and now one of the probes will only display one temperature reading. I do like the unit, i just hope they will last. i just bought another two probe set which is why i am getting this review as i do like them if they will work for me. Thanks"
Almost Perfect
"Works flawlessly except Looses connectivity. when the protein your cooking requires being wrapped in aluminum foil. Work around Blindly Push probe through the foil into your protein …But if your protein requires precise probe placement to get an accurate reading of doneness (i. e. Brisket) you are at a disadvantage"
RFX System Works Great!
"I have used the RFX probes and gateway several times now and cross checked them against other thermometers. They are very accurate and work great with the app. They have helped me make sure my tomahawk, pork chops and other items turned out fantastic."
Great Device with Limitations
"The device works really well for large items, but because of the minimum immersion line it doesn't really work for smaller items such as filet mignon, burgers and fish. I will still find it useful for the large items but, for the price, wish it was more versatile."
Amazing!!
"I finally got to use it for the first time on July 4th, and i could not be happier!! I have tried so many of these types of thermometers in the past and they all fell short. This one worked while i slept, keeping me on top of my alarms, and i never lost signal in my pool, or anywhere around my yard. Now that i know how well it works, i will be buying more probes for it so that i can monitor more than 1 thing at a time. Thank You ThermoWorks for another stellar product!"
Chef 21 years
"I like the wireless temperature probes. It’s so to use, it’s almost like cheating. I use them daily! I keep buying more. The only I have is some will say inactive, but when i click on the probe in the app I get the the temp!"
The probe we received with
"The probe we received with the kit was unfortunately malfunctioning. It wouldn't connect to the app despite multiple resetting attempts. I reached out for support, and Michael M. was able to get us a new probe, which arrived in three business days--a lot sooner than I anticipated. The new probe is working well! It's very unfortunate that we had to be sent a new probe, but the excellent customer service makes up for it."
Q&A
- It says it has an operating temperature of 120deg F. Can you use the wired probe monitor the temp of a normal gas grill or oven? Interested in using it in the oven or for steaks on a grill that may get up to 500deg.
- The operating temperature specification for RFX GATEWAY is for the physical unit itself. The included ambient probe can measure up to 572°F. Great for an oven, grill, or smoker.
- I have a RFX gateway, what usb charging devise is needed to charge correctly. Mine does not seem to charge properly.
- Any USB-A to USB-C cable should work. Avoid using USB-C to USB-C cables. If you still have difficulty charging your RFX GATEWAY or have additional questions, call our Utah-based support team at 800-393-6434.