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Service and Support Center

 
For actual human help with any issue (pre- or post-purchase), please call us at 1-800-393-6434,
text us at 1-801-615-2170, or chat with us via the link at the bottom of the page.
You can also email us at orders@thermoworks.com or techsupport@thermoworks.com.
For help with commercial orders, email us at sales@thermoworks.com.

Our normal business hours are 6am to 7pm M-F, 9am to 4pm Saturdays (Mountain Time).
Our chat and text hours are 8 am to 5 pm, Monday through Friday (Mountain Time).

 


Self-Help Links



 


ThermoWorks
741 E. Utah Valley Drive
American Fork, UT 84003

Toll Free: 800-393-6434
Phone: 801-756-7705
Text:
1-801-615-2170
Fax: 801-756-8948

Office Hours: 6am – 7pm M-F, 9am – 4pm Saturday, MT
Text and LiveChat: 8am – 5pm M-F, MT
Phones are generally not answered after office hours or on U.S. Holidays, though you may leave a message.
Email messages are typically answered within an hour during our regular office hours unless they arrive on an unusually busy morning, in which case we work hard to answer them as quickly as possible.