Service and Support Center
Customer Care and Tech Support are available until 5 p.m. on July 3 and will be closed on July 4.
For actual human help with any issue (pre- or post-purchase),
please call us at 1-800-393-6434 or chat with us via the link at the bottom of the page.
You can also email us at orders@thermoworks.com or techsupport@thermoworks.com.
For help with commercial orders, email us at sales@thermoworks.com.
Our normal business hours are 6 am to 7 pm M-F, 8 am to 5 pm Saturdays (Mountain Time).
Our chat hours are 8 am to 5 pm, Monday through Friday (Mountain Time).
please call us at 1-800-393-6434 or chat with us via the link at the bottom of the page.
You can also email us at orders@thermoworks.com or techsupport@thermoworks.com.
For help with commercial orders, email us at sales@thermoworks.com.
Our normal business hours are 6 am to 7 pm M-F, 8 am to 5 pm Saturdays (Mountain Time).
Our chat hours are 8 am to 5 pm, Monday through Friday (Mountain Time).
Self-Help Links
Help with Product Selection
• What Kind of Thermometer Do You Need?• Thermapen FAQ: Common Questions Answered
• Classic Thermapen vs Thermapen Mk4
• ThermoPop vs Thermapen Mk4
• BlueDOT vs ThermaQ Blue
• DOT vs ChefAlarm vs Smoke vs Signals
• Smoke vs Smoke X2
• Smoke + Smoke Gateway vs ThermaQ WiFi
• Signals vs Smoke X4
• Signals vs ThermaQ WiFi and ThermaQ Blue
• All About ThermaQ WiFi
• 2 Kinds of ThermaQ: Which One is Right for You?
• The Best Candy Thermometers
• Alarm Thermometer Selection Chart
• Infrared Thermometer Selection Chart
Help with the Products You Own
• How to Test a Digital Thermometer for Accuracy• Thermapens
• BlueDOT, DOT, ChefAlarm, Signals, Smoke, & Smoke X2/X4
• Billows
• ThermaQ WiFi & Smoke Gateway
• ThermaQ App
• ThermoWorks App
• ThermoWorks Cloud
• ThermoWorks Health App
• ThermoPop
• Other Pocket Digital Thermometers
• Timers
• Dataloggers & Infrareds
• pH Meters
• WAND
• Software
• Calibration Service
• Product Operating Instructions and Documentation
• ThermoWorks Warranty
Account, Checkout, and Order Help
• How to Buy• Checkout and Shopping Cart Help
• Shipping Information & Delivery Estimates
• Track Your Order
• Account Login, Email Address Changes, & Order History
• Managing Your ThermoWorks Email Subscription
• ThermoWorks Returns Policy
• Terms & Conditions: ThermoWorks Privacy Policy
• Sales Tax Information
Expand Your Skills
• ThermoWorks Blog• Learning Center
• Thermometry Basics
• Temperatures & Cooking
ThermoWorks
741 E. Utah Valley Drive
American Fork, UT 84003
Toll Free: 800-393-6434
Phone: 801-756-7705
Fax: 801-756-8948