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Service and Support Center

For actual human help with any issue (pre- or post-purchase), please call us at 1-800-393-6434,
text us at 1-801-615-2170, or chat with us via the link at the bottom of the page.
You can also email us at orders@thermoworks.com or techsupport@thermoworks.com.
For help with commercial orders, email us at sales@thermoworks.com.

Our normal business hours are 6am to 7pm M-F, 9am to 4pm Saturdays (Mountain Time).
Our chat and text hours are 8 am to 5 pm, Monday through Friday (Mountain Time).


Self-Help Links


741 E. Utah Valley Drive
American Fork, UT 84003

Toll Free: 800-393-6434
Phone: 801-756-7705
Fax: 801-756-8948

Office Hours: 6am – 7pm M-F, 9am – 4pm Saturday, MT
Text and LiveChat: 8am – 5pm M-F, MT
Phones are generally not answered after office hours or on U.S. Holidays, though you may leave a message.
Email messages are typically answered within an hour during our regular office hours.